Shipping and delivery
At Scratch no More, we ensure that your order is delivered quickly and safely. We collaborate with reliable delivery services and provide clear information about the shipping process. Read all about our shipping options and delivery times below.
Shipping costs, delivery times, and carriers
All orders placed on working days before 3:00 PM are shipped the same day. Check the table below to see the applicable shipping costs, delivery times, and carrier for your country.
| Country | Carrier |
Shipping |
Free |
Delivery time (working days) |
| AT | DPD | € 9,95 | € 75 | 3-6 |
| BE | PostNL |
€ 6,95 | € 50 | 1-2 |
| BG | DPD | € 18,95 | € 100 | 3-6 |
| CZ | DPD | € 9,95 | € 75 | 3-6 |
| DE | DHL | € 6,95 | € 35 | 1-3 |
| DK | DPD | € 11,95 | € 75 | 3-6 |
| EE | DPD | € 11,95 | € 75 | 3-6 |
| ES | DPD | € 11,95 | € 75 | 3-6 |
| FI | DPD | € 18,95 | € 100 | 3-6 |
| FR | DPD | € 9,95 | € 75 | 3-6 |
| GR | DPD | € 18,95 | € 100 | 3-6 |
| HR | DPD | € 11,95 | € 75 | 3-6 |
| HU | DPD | € 9,95 | € 75 | 3-6 |
| IE | DPD | € 11,95 | € 75 | 3-6 |
| IT | DPD | € 11,95 | € 75 | 3-6 |
| LT | DPD | € 9,95 | € 75 | 3-6 |
| LU | DPD | € 9,95 | € 75 | 3-6 |
| LV | DPD | € 9,95 | € 75 | 3-6 |
| NL | DHL | € 3,95 | € 50 | 1-2 |
| PL | DPD | € 9,95 | € 75 | 3-6 |
| PT | DPD | € 11,95 | € 75 | 3-6 |
| RO | DPD | € 18,95 | € 100 | 3-6 |
| SE | DPD | € 18,95 | € 100 | 3-6 |
| SI | DPD | € 9,95 | € 75 | 3-6 |
| SK | DPD | € 9,95 | € 75 | 3-6 |
Track & Trace
After placing your order, you will receive an email with the tracking number, allowing you to track your delivery. On the delivery day, you will receive a message with the planned delivery time. If the package fits in your mailbox, you don’t need to be at home.
Not at home during delivery?
If you’re not home during delivery, no problem! The delivery service will leave a message with further instructions, such as picking up your package from a neighbor, scheduling a new delivery attempt, or collecting it from a pickup point.
Note: If your package cannot be delivered, it will be sent to a pickup point. If you don’t collect it, we will unfortunately have to charge € 5.25 for return costs. Once the package is back with us, your order will be (partially) canceled. This also applies if you refuse the package at the door.
Questions about your delivery
Do you have questions about your delivery? Always check your track & trace for the most up-to-date information first. If the track & trace doesn’t help, you can contact the carrier directly through the ‘contact’ button in the track & trace. Still need assistance? Contact us, and we’ll be happy to help!